With this trend, the advantage will inevitably belong to the owner of the data sources through intelligent management and use of them on the basis of applying new scientific and technological achievements.
Therefore, many experts believe that to be able to make full use of their advantages in owning a large amount of data, and play a pioneering role in the journey of transforming operating models following digital trend, managing smart data in the banking and finance sectors has become an urgent requirement, attracting the attention of managers, scientists, credit institutions, financial technology companies and big tech companies.
The State Bank's September 2020 survey showed that 50% of banks have built centralized data warehouses, and 27% have built data pools to collect raw data coming from digital contact points. About 50% of banks have applied data analysis to optimize operating processes, increase operational efficiency, and manage risks. However, the process of building data management systems is also facing many difficulties and challenges.
Experts said that the State Bank should support to promote digital transformation in banking operations through a number of orientations: First, perfecting the policy mechanism, legal framework in banking operations to adapt to revolution 4.0, which facilitates and promotes business models, governance in the banking sector in the direction of breakthrough, innovation and creativity, but still focusing on ensuring network security and protecting consumers' interests in order to limit risks and challenges in the context of digital technology boom.
Building and developing technology infrastructure in a synchronous, centralized, unified direction, capable of integrating and connecting with other industries and fields to provide banking products and services on digital platforms , improve service quality and increase convenience and experience for customers; prioritize investment and strongly apply the technologies of the Revolution 4.0 to banking operations; Prioritize the development in the banking sector under the model of digital banking, in which digital payment is the gateway to seamlessly connect with other banking services such as mobilization, lending, investment, insurance ... and communicate conveniently with external digital ecosystems to deliver secure, convenient, personalized products and services at affordable costs and transparency.
In particular, the State Bank of Vietnam needs to consider quality human resources as the decisive factor for success in banking digital transformation, digital banking development in Vietnam and accordingly will focus on training, retraining, improving the quality of banking human resources, helping employees of the banking sector be equipped with skills, develop capacity to adapt to the 4.0 context.
Vietnam has many favorable conditions for the development of digital banking thanks to its large population of 96 million people, golden population structure with about 56 million people participating in the labor market and the proportion of people owning smart phones over 72%, 62 million subscribers connected to the Internet ...
